Baldwin Stonegate Handleset Bedienungsanleitung PDF herunterladen (Seite 13)

Problem

Can’t extend deadbolt unless key is in cylinder. Can’t remove key with deadbolt in extended posi-

tion.

Screws are all tight but the hardware is not firmly attached to the door.

Knob or lever keeps coming off the spindle.

Door is difficult to latch or will not stay closed unless deadbolt is extended.

Can’t extend deadbolt from inside with turn knob or outside with key when door is closed.

Door is already prepared with round hole for latch.

Deadbolt will only retract fully when retracted forcefully and quickly. Will not retract fully when

retracted slowly.

Deadbolt works easily with turn knob on inside but is difficult to turn and has grinding sound

when turned with key on outside.

Deadbolt retracts when thumbpiece on outside is pushed.

Troubleshooting Guide

If parts are missing do not return product. Please call Baldwin's Consumer Help Line at 1-800-566-1986 and we will quickly send the parts to you.

Solution

Cylinder is not installed with correct tailpiece orientation. Remove turn knob assembly and cylinder. Extend deadbolt with screwdriver

and re-install hardware. Refer to handleset installation steps 11 and 12.

Check door thickness. Door must be 1

⁄4" thick. Hardware will not install on doors less than 1

⁄4" thick.

Ensure that set screw on knob or lever is installed in V groove on spindle and securely tightened with Allen wrench provided. Refer to

handleset installation step 15.

Strikeplate is not aligned with latchbolt. Remove, plug holes with wooden dowels and glue. Adjust and re-install. Condition can also

be caused by weather stripping being installed after hardware is installed. Re-install strike as described at left. Refer to strikeplate

installation step 1.

Open door and try to extend deadbolt. If deadbolt extends easily with door open, deadbolt strike is not aligned with deadbolt. Remove

strike and relocate as necessary. Refer to strikeplate installation step 1.

Replace door or return lockset to place of purchase. Baldwin does not manufacture a round (drive-in) latch at this time.

Wrong deadbolt may have been supplied. Call our Consumer Help Line at 1-800-566-1986 for assistance.

Improper alignment of cylinder and turnpiece or improper door thickness. Use a block of wood to tap cylinder collar so it will not

move more than

⁄16" in any direction. If this does not correct problem, check deadbolt hole preparation for accuracy. Ensure that

door is 1

⁄4" thick. Refer to door preparation step 12.

Spindle is installed backwards. Long side on spindle must be toward the inside of the house. Remove and re-install correctly. Refer to

handleset installation steps 8 and 9.

If you have any trouble installing your Baldwin product, feel free to call our toll-free consumer help line at 1-800-566-1986. Hours: 6 a.m. – midnight (east coast standard), 7 days a week. 13.

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